At BLocator, we strive to ensure that our users have the best experience. However, we understand that situations may arise where a refund is necessary. This policy explains our terms and conditions regarding refunds.
Refund Eligibility
Refunds may be issued in the following circumstances:
- Incorrect or faulty services provided by BLocator.
- If the service is not as described or does not meet the agreed terms.
- If a payment is made by mistake or is duplicated.
Non-Refundable Conditions
The following cases are not eligible for a refund:
- Failure to utilize the service within the specified time frame.
- Any dissatisfaction with the service after it has been used or accessed.
- Service cancellations made after the service has been rendered or delivered.
Refund Process
If you believe you are eligible for a refund, please follow these steps:
- Contact our support team at support@blocator.com within 7 days of the transaction.
- Provide your transaction details and the reason for the refund request.
- Our team will review the request and respond within 5-7 business days.
- If the refund is approved, we will process it to your original payment method. Please allow up to 10 business days for the refund to reflect in your account.
Changes to This Refund Policy
BLocator reserves the right to update or change this refund policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding our refund policy, feel free to contact us at support@blocator.com.